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The Lunchbox 'SafePatrol' Program

SafePatrol Program

Introducing the Lunchbox 'SafePatrol' Program

 It began with a mission.

When we started lunchbox in early 2018, we wanted to figure out the many ways in which our team could improve the "festival attendee experience" for a festival community that deserved the safest possible experience. At the very beginning, this meant developing highly focused products that tackled some of the festival culture's most prevalent problems - in-venue theft, hydration bottlenecks, and non-standardized security.  

We had no intention of stopping there, though.

One of our earliest frustrations within the festival space, specifically looking at emergency response times, was the extremely time-inefficient way that medical staff were retrieved if case of an attendee emergency.  Presently, in the event of an emergency, a bystander must either leave the patient to seek out medical help or try to carry a patient across the venue to a medical tent. Even when an emergency has been identified, medics end up wasting valuable time negotiating with crowds to let them pass. Radio calls get routed through a central dispatch, often tying up lines and impacting operational efficiency. We understand that to improve patient outcomes in a worst-case situation, you need to  decrease response times

Bold. Underline. Pause. Re-read. Burn it into your brain. 

In order to improve patient outcomes, we must  decrease response times across the board.

Anyone can be placed in a situation in which they are unexpectedly brought to the ground. Emergencies can arise from plenty of factors - whether from heat exhaustion, a  pre-existing medical condition such as epilepsy, a potential  drug overdose, or a lack of hydration. 

Attendees at any live event regularly have what we call 'time-critical'' moments. What does this mean? The difference between saving a life versus losing a life comes down to a matter of seconds.

Worried? Don't be. We've developed a better way for medical teams to make sure they have your back. It's called...


As part of our commitment to improving the festival attendee experience, we’ve begun partnering with festival medical teams to launch SafePatrol, which is a highly visible “ski patrol” network of festival first responders that is designed to reduce medical response times across the board, so that those valuable seconds are returned for someone fighting for their life. 


By massively increasing the visibility of on-site medical teams using our proprietary system of highly visible, rechargeable, bright panel lunchboxes, you can easily identify a member of the medical team all the way across a festival, even at night. Now, when emergency strikes, you don't need to run in a panic to a medical tent that you can't find. Just pick your head up, look for the nearest medical panel, and bring that medic to wherever they need to go. 

By making personnel readily identifiable , not only does patron engagement with medical staff rise , but you flip the traditional medical operations model. Rather than tying up first responder time looking for patients, attendees become proactive and know who to grab in an emergency , making them better eyes and ears for festival safety on the ground. 


“At every single event I’ve worked at, I’ve had people who are not aware who ask where medical is. And I’m like “I’m right here, I’m giving aid, watch me. Look at my shirt.” Sometimes in the moment, people have a hard time recognizing who the helpers are. But the nice thing about the panel on the pack is there’s no question. This time there was no question when we were giving aid. People back up, they listen to you, they don’t have a problem.” 

- Jessica Pryor, Electric Forest Program Director


"I’ve worked in the medical tents at several festivals. Most of the bad outcomes are due to delayed treatment time. This is a huge step forward for festival medical.”

 - Dr. Jay Feldman, D.O. 

The good news? We're heading in the right direction.   

From decreasing response times to increasing attendee engagement, it’s clear a safer festival future is possible with the SafePatrol program. But our journey to achieve better attendee health outcomes is only just beginning. As part of our commitment to improving the festival experience we’ve fully covered the cost of all SafePatrol implementations, but to expand this program we need your support, and the wider support of the community, to get the word out to organizers.  Ultimately, we believe that SafePatrol, when widely deployed, can have a massive effect on how emergency aid is structured across the live event scene.  

Our goal is ultimately to maximize the impact of medical teams during a live event, in the service of an attendee experience that’s given so much to us.

Which is Why We Need YOU

For this program to work at scale, we need to work to get the attention of festival organizers, festival medical teams, operations teams, and other festival stakeholders to show that there's a better way. If you know anyone in the space and can refer them to us, write us at fam@itsmylunchbox.com or get in touch via social media.

It takes a tribe. Or, in our case, a lunchbox fam. 

Tom Worcester
Lunchbox founder, social entrepreneur, festival community builder.


6 Ways To Prepare For EDC Orlando

6 Ways To Prepare for EDC Orlando

The fall has finally arrived and whisked away an end to the summer festival season, but we’ve got a few final hurrahs before we leap into the new year.

The biggest and best of them all? EDC Orlando

With an estimated attendance of 250,000 new people, a completely new DAY of the festival, new stages, and an overhauled experience, EDC: Orlando 2019 promises to be one of the best yet. With all of these changes, we wanted to take a moment and help you prep for one of America’s biggest festivals with our #lunchboxfam approved checklist!

#1: Wear Earplugs

Noise induced hearing loss is a huge problem in the music festival community, but too many people are afraid to compromise their music listening experience by using earplugs. Enter high fidelity earplugs, designed to only block out toxic levels of noise. Protect your hearing for EDCO and future fests while still enjoying your favorite artists. We promise, you’ll thank yourself later.

#2: Wear Comfortable Shoes

EDC Orlando is a marathon weekend and you are going to be on your feet walking and dancing A LOT! Avoid blisters by day three by skipping the heels and flip flops in favor of your most comfortable, broken in shoes. For extra protection, also try wearing two pairs of socks. Want to go even further? Get a pair of insoles for each of your shoes for maximum support. The more you can dance, the happier you’ll be!

#3: Bring A Face Mask

An important staple for any fest, EDC Orlando’s venue in what’s basically a baseball stadium make face masks particularly important. It’s a dusty venue, so you should avoid inhaling dust and protect yourself from wook flu by incorporating a facemask into your outfit. Eyedrops and chapstick can also help you take on the dust day after day.

#4: Don't Try To Over-Schedule

Seriously. It can be tempting when preparing for a fest, especially if it’s your first, to try and plan everything out ahead of time. However, you’ll soon realize trying to stick to a schedule, catch all your favorite artists, AND meet up with rave fam members is never going to go according to plan at a festival. Instead, we suggest having a handful of “must sees” every day, and then embrace serendipity! Wander over to a random set, make friends with strangers sitting in the grass, and let festival magic take you where you need to go. No matter what it’ll be a magical time, and you’ll end up in just the right place.

#5: Bring A Hydration Pack

As any festival veteran knows, you won’t survive a festival weekend without hydration. Between the dust, the heat, and the dancing, it is important to remember to listen to your body and help it stay healthy. Leave the water bottle at home and save from buying water bottles on site by bringing a hydration pack. Hate to fight with a hydration pack in water lines? It’s all good - lunchbox packs have a quick water refill mechanism so you can speed through water lines and get back to the music faster than ever before.

#6: Protect Your Valuables

This one’s important.. While the festival community is overflowing with good vibes people, it’s hard to ignore the rampant levels of theft (especially phone theft) at EDCO reported in previous years and festivals around the country. Losing your phone doesn’t just losing your connection to your friends, it means losing the memories you’ve captured all weekend. Don’t become another statistic.

2 for the price of 1? Lunchbox keeps you hydrated while protecting your valuables, as the first anti-theft hydration pack designed specifically for music festivals. With interchangeable festival designs, a front facing phone pocket, a wire charging pathway, and more, it’s the last festival bag you’ll ever need.  [Learn More Here CTA]

Want to upgrade your EDCO experience FOR FREE? Enter the lunchbox’s giveaway for a chance to win 5 free lunchboxes for you and your festival fam, as well as 2 party passes to Home Bass events (including pool parties and after parties), VIP shuttle access to and from the EDC venue, artist meet and greet, merchandise, and more!

BONUS: Looking for EDC Afterparties? The hottest pre- and post- EDC parties are happening at Home Bass Orlando - get your party pass before it sells out! 

Lunchbox Festival Guide!

Your All-Access Music Festival Guide

Download your festival guide below! 

Here at lunchbox, we know whether its your first or your fiftieth festival experience, it can still be hard to be prepared. That's why we compiled a list of our favorite insider tips and tricks to perfect the festival experience in our all-access festival guide! 

What To Expect from the Guide

  1. GROUP MEET-UPS: Phone service at festivals is awful, so be sure to pick a central meetup spot with your group to convene at every two hours in case you lose each other. For example: plan to meet at the ferris wheel at 4pm, 6pm, and 8pm ... or until your group is finally back together. 
  2. PASHMINA: While it can be hot during the day, nights can cool down. Don't be caught unprepared and bring our favorite festival accessory! Lunchbox fam pro tip: tie your pashmina around the bottom of your pack or stick it under your skin for easy transport. 
  3.  GIFTS FOR OTHERS: As all festival veterans know, the best part of music festivals is the community. Be sure to bring gifts, kandi bracelets, crafts, and toys to trade with fellow attendees. You never know what conversations you'll have or treats you'll end up with!

  Are you still looking for your perfect festival bag? 

If you don't want to have to check the bag policy at every festival you go to, look no further! Lunchbox is the festival bag that thinks of EVERYTHING, and is built to get through every security line, anywhere you go. 

Meet The Lunchbox Fam!

We're festival goers and entrepreneurs  who have been to every major festival in the United States, from Ultra to EDC to Electric Forest and beyond. Our sole goal is to help our festival fam prepare as best they can, so they can have the best possible experience.